Privacy Policy - SPROM Workwear

Introduction

This Privacy Policy explains how SPROM (“the Company”, “We”, “Us”) collects, uses, and protects the personal and company information of our customers, distributors, suppliers, and website visitors. It applies whenever you visit our website, request a quotation, or place an order with SPROM.

This Policy is governed by the applicable data protection framework of the Democratic Republic of Congo, including the Digital Code (Ordonnance-loi n° 23/010 of 13 March 2023), Article 31 of the Constitution of 18 February 2006 (right to privacy), and relevant provisions of Law n° 20/017 of 25 November 2020 on telecommunications and information and communication technologies. Where applicable, this Policy also has regard to the African Union Convention on Cyber Security and Personal Data Protection (Malabo Convention), ratified by the DRC.

Information We Collect

We may collect the following information when you interact with us:

Contact details (name, company name, email address, phone number)
Billing and delivery information for quotations and orders
Company registration details for distributor and corporate account applications
Technical information such as browser type and IP address, collected automatically when you visit our website

How We Use Your Information

We use the information we collect to:

Prepare and issue quotations and process orders
Communicate with you regarding your account, orders, or enquiries
Verify and approve distributor, dealer, and corporate account applications
Improve our website, products, and services
Comply with applicable legal and regulatory obligations under DRC law

Sharing of Information

SPROM does not sell, rent, or lease your personal information to third parties for marketing purposes. Your information may be shared with:

Manufacturing and logistics partners strictly for the purpose of fulfilling your order
Professional advisors (legal, accounting) where necessary
Competent authorities, where required by applicable DRC law

Data Security

We take commercially reasonable steps to protect the personal and company information we hold against unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Confidentiality of Communications

All SPROM emails, along with any files transmitted with them, are confidential and may contain privileged or personal information. They are intended solely for the addressee. If you have received a SPROM communication in error, please notify us and delete it.

Your Rights

In accordance with the DRC Digital Code and applicable constitutional protections, you have the right to request access to, correction of, or deletion of your personal information held by SPROM, subject to our legitimate business and legal record-keeping requirements. To exercise these rights, contact us at info@spromworkwear.com.

Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You may adjust your browser settings to refuse cookies, though this may affect certain website functions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time without advance notice. Your continued use of our website and services indicates your acceptance of the current version of this Policy at the time of use.

Contact Us

For any questions regarding this Privacy Policy or how your information is handled, please contact SPROM via info@spromworkwear.com.